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SUPPORT FROM A TO Z 
ESI knows that SUPPORT is the single most important aspect to consider when selecting a company to provide computer software & hardware to your practice. What is support really worth to you? It's sometimes difficult to define, but nevertheless could mean the difference between an efficient system, or an expensive behemoth that's a burden to you, your staff, & your patients. It is really that simple. What's so unusual about support from ESI? Plenty! 

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  • COMPREHENSIVE PRE-INSTALLATION CONSULTATION - to gather the information we need about your needs to properly configure your solution to match your practice. 
  • INSTALLATION & TRAINING ON YOUR SCHEDULE - rather than ours. We know that timing can be everything so we try to schedule installations & training during non office time (evenings, weekends, etc.) to minimize the impact on your practice. 
  • AFTER SALE TELEPHONE & ON-SITE SUPPORT - day or night assures you of the ESI commitment to excellence in support! 24 hours a day! 
  • UPGRADES & ENHANCEMENTS - you can expect at least two per year with our comprehensive software maintenance program. 
Excalibur Systems Inc. Copyright(c) 1998.